Here is the case study:

Hero packaging is an Australia eco-friendly mailer supplier. Authough it has experienced steady growth in recent years, the growth was driven mainly through word-of-mouth from satisfied customers. The majority of the resources within the firm are invested towards serving existing clients, and the firm did not have enough resources to invest in marketing strategy and campaign. The current business objective of the firm is to grow its customer base more extensively, particularly targeting big business and large organisations.

Here is the website of Heropackaging: https://heropackaging.com.au/?gclid=EAIaIQobChMI39_GxOHV6QIVDQ4rCh1PDwdUEAAYASAAEgJ5KvD_BwE

The requirement is to identify this company issues regarding marketing theories (Eg: Branding, customer perspectives, etc.)