Hi, all I need is help from someone to improve my answer.

This down below is what I answered.

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We are taking a scenario of the service industry, dynamically changing, developing, innovating new digitalization strategies, Food industry platforms for reaching more customers, or further developing improving their service parameters and administration boundaries to have a better piece of the pie.

We would like to point out some practical aspects in terms of briefly analyzing the current trends. The COVID-19 pandemic, which started in early 2020, has also affected the food service industry in Australia. As a measure to contain the spread of the infection, several states in Australia have declared lockdowns. As anxiety about places visited by unspecified people grows, people refrain from outside activities, and face-to-face activities such as eating out become difficult due to restrictions on gatherings. Moreover, the delivery market has increased as contactless consumption buying online increases as safety-conscious consumers prefer non-face-to-face service methods due to COVID-19 also growing rapidly. The recent pandemic has boosted the online purchase & reservation flat trend that has already become common around the world. Smart payment where all payments are made without cash, 'Curbside Pick-up (This service, also called Kerbside Pick-up, refers to a system in which an employee delivers to a parking lot without having to visit a store when picking up an order)' Social commerce, etc. That is. Accordingly, in the restaurant industry, even full-service restaurants that took pride in managing their customers with elegant face-to-face service began to think about introducing non-face-to-face services to survive. It wasn't the best way to welcome customers, but it was because they had to do everything they could to open a restaurant with immediate rent payments.

According to global statistics and big data platform Statista, the size of the global online food delivery market was $ 76.1 billion in 2017 and is expected to grow to $ 182.4 billion by 2024. (i attached an image through the additional evidence)

According to Suncorps annual Cost of Food report, one in three people are spending more on food since COVID-19, with many forced to adjust their budgets (22 per cent), dip into their savings (15 per cent), or use money that would have gone to holidays (11 per cent). Suncorp Executive General Manager Everyday Banking, Paul Evans said this year has been incredibly difficult for many, particularly for younger adults and those whose incomes have been impacted. (attached an image)

Currently most of the Food industry is rapidly changing their mode of working and taking help of better service providing approach to revamp their business, client and customer needs by pandamic season.

In Food industry lets take the example of shipping/import/export industry, right now redoing its supply chain and service timeliness to ensure product is visible and reaching to clients/customer with correct timeline. Revamping of supply chain is the need of hour with better infrastructure and IT support.

Traditionally when customer or client dispatch their products, items there was zero ability they have when their product will reach or where it is stuck or how many days it will take for reaching their product or will they get their product. Nonetheless, there is a huge chain of inventory network which attempts to guarantee what is shown is exact and this makes it critical to additionally advance and foster our foundation which provides food the need to the client.

As an example, one of the greatest companies in South Korea, CJ shipping & Logistics after analyzing best in class business practices and supply chains networks decide to develop and implement the same set of solutions which will help them to enhance their approach in terms of reaching the customer and simultaneously customer will get completely accurate information of their product.

However, this needs good investment and transformation. In other words, this requires wise speculation and change. A completely new set of IT design platforms will be needed.

As a example, Over the past few years, we have seen the growth of food delivery platforms whose asset values are skyrocketing.

Post implementing the platform our customer will be getting complete visibility of our products and supply chain.

Post implementing the platform our major challenge and escalation will get resolve (administration result), where customers were not getting timely and exact data. This was resulting into business loss and trust, since our clients has started approaching to our rivalries.

With new executions, our overall effectiveness can be tracked and with all the interaction we have complete visibility how our production chain is been managed and worked. This will develop our work process with more ownership driven approach as well as create transparency.

To implement the overall platform there will be a solid need for management support which will help in driving by and large correspondence, assigned responsibilities, and practicality. Since its not a low transformation so we will be needing a team who will support entire process to have a smooth transition. We should be looking for people with effective communication skills, time driven approach, information regarding the merchandise, disciplines, and support in the slightest degree attainable wants. They need to share a daily report with management to ensure all parameters area running as per project timeliness.

To implement any project, it's extremely important we should be doing a cost-benefit analysis with risk analysis. Its one of the most important activities to understand if the product and platform which is going to be implemented will have a positive outcome or negative. In case if it's negative then a new solution should be explored.

At an equivalent time, once its decision to go with the change, risk related to the project should be carefully evaluated which will ensure time timeliness and cost remains intact and may not disturb overall profitability.

Money-saving advantage investigation is done by my finance in collaboration with marketing, deals, and task group. Finance will be able to provide all costs and revenue, advertising and sales will be able to assist us in determine market competition and the project team will ensure and understand the pros and cons before implementing the timelines. Likewise, once all reports and analyses are done it will be good if Business consultancy administrations can be hired to audit and give a better analysis.

Once the analysis, business dynamics, and transformation are finalized acceptance is very necessary. this is often wherever hour of the organization alongside management plays a really necessary and important role during this transformation implementation. very necessary facet is alignment and equally accepted by everybody in the organization to usher in the amendment which is able to be smart for future business and client. However, there'll be one on one discussion with each worker to grasp their views which is able to facilitate in an overall transformational journey.

Since this transformational journey will take a good amount of time so overall a project team ought to be assigned who will help in the implementation and timeliness of this project. This team will also monitor the overall outcome post-implementation of this platform and develop future strategies.

Overall its a transformational journey ensuring the organization is evolving as per market dynamics which is able to facilitate better market share and improve the bottom line of the corporate.

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After the lecturer had checked she requires these down below things.

Please add in more information about :

communication and training plans conflict management and interventions identifying areas of discontent within the organization conducting meetings to share information modifying and reviewing plans as needed costs, benefits and opportunities ?

please help me!!