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Hi can you please help with the following Ecommerce question: - more details within the scenario section: eCommerce infrastructures Describe in detail, the eCommerce infrastructure,

Hi can you please help with the following Ecommerce question: - more details within the scenario section:

eCommerce infrastructures

Describe in detail, the eCommerce infrastructure, internet, and web services you are going to need for this business (consider both business and customer's needs). At a minimum you should:

  • Critically discuss whether you will host your own webserver: justify your choice in the process.
  • Select the type of internet connection you need for the premises: justify your selection.
  • Describe and justify the internal network and customer services you will supply.
  • Identify and critically discuss any security issues you will need to manage and detail how you plan to address them

SCENARIO:

You are a Northern Territory based entrepreneur. You would like to open an online Vegan restaurant called NoCow-NoFowl. This business will offer a range of dietary balanced vegan meals for pick-up from a Bagot Rd outlet or delivery to a customer's preferred location.

The new and creative aspect of your planned business is that customer will be able to order their meals in two different formats: Dine-Home-Now or Make-It-Myself.

  • Dine-Home-Now will result in the ready-to-eat meals prepared fresh and delivered directly to the customers preferred location within a guaranteed delivery time.
  • Make-It-Myself meals will be delivered in a convenient pack ready for a customer to follow simple step-by-step instructions on how to prepare the meal. There will be a guaranteed delivery time.

The meal preparation facility on Bagot Rd will not have in-house dining facilities. However, it will have a complete home delivery service: scooters for small orders and a van for larger and commercial orders. Customers will be able to order and pick-up meals directly at the preparation facility.

The anticipated primary ordering system is an online ordering system that will:

  • Be connected to an eBusiness production package that will sequence the production of orders for the preparation area.
  • Ensure available ingredients are tracked to ensure orders can be fulfilled. If ingredients become unavailable the related meal/s are removed from the menu automatically.
  • Log and collate customer feedback.

The vision of the Business will be: To sell fresh, healthy, tasty Vegan meals, for pick-up or delivery, that vegans and meat eaters will want to buy on a regular basis.

You have extensive experience in Vegan food preparation having learned from the best, your mum! However, you have little business experience including running commercial kitchens, setting up stocking and ordering systems, online marketing, advertising, and building online presence. While you are very experienced with social media because you us it everyday interacting with your friends, you haven't explored the ecommerce opportunities of social media channels.

However, outside of the above detail you are unsure of how to proceed. You know that you need to conduct some serious research and planning and be critical of everything you think you know to ensure success in the online business space.

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