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Hi , I ' m hoping someone can help me . I've tried calling several times, unfortunately I can never get throught to a live

Hi,
I'm hoping someone can help me. I've tried calling several times, unfortunately I can never get throught to a live person, just a recording. I've been charged
$21.20 a month for the last 4 months, December, Jan., Feb., March even though I cancelled the subscrition.
Can you Please, please, please, refund my credit card for $84.80. I keep trying to cancel in the link that says manage my subscription but there is no option to cancel. I can not afford this, especially since I have not used it and I've tried several times to cancel it.
Thank you,
Grace Rowe

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