Hi I need help with these question. Thank you so much.

1. Sales territories facilitate planning and controlling selling activities. Efficient territories enable salespeople to spend more time with present and potential customers and less time on the road and hence ____________.

   	a.	strengthen customer relations
   	b.	build a more effective sales force
   	c.	better evaluate each salesperson
   	d.	coordinate selling with other marketing functions

3. Of the following reasons, when should a firm not consider revising established sales territories?

	a.	if the original alignment is due to poor territory design
	b.	if the market changes
	c.	if the cause is the compensation plan or training program
	d.	if territorys sales potential and workload are over- or underestimated

2. Firms that have adopted a ____________ perspective see benefits in assigning territories based on customer characteristics instead of geographical characteristics.

	a.	customer satisfaction perspective
	b.	customer relationship management perspective
	c.	customer loyalty perspective
	d.	customer service perspective