Hi there !! I need answers for the questions below of this mangmanet case /

CASE APPLICATION -I: Source : CASE STUDY # 1-Page # 41 (Chapter-2) Lebanese Canadian Bank: Managing Through Efficiency The Lebanese Canadian Bank (LCB) has been expanding its operations inside and outside Lebanon, throughout the Middle East region. Mohammed. Hamdoun, board member and general manager, utilizes a specific style in pursuing LCB's vision: "My approach was and still is based in efficiency and servicing the customer in the most personalized way. He adopts state-of-the-art technology in handling banking operations and invests a significant amount of resources on development and training. The way to accomplish the bank's objectives involves knowing each customer's needs and striving to come up with solutions that tackle those needs. What helps Lebanese banks such as LCB to realize their visions is the unique position of Lebanon: This country has a long history of banking excellence, access to qualified human resources, and a safe regulatory environment. The people factor is a key dimension in the bank's strategy "I have always been surrounded by a highly professional caliber and trustworthy team [with] specialization in various areas of the banking fields and which have been evolving in recent years at an exponential speed," says Hamdoun. "Personal reading and focused training on new technology is also a source of inspiration for changes." Answer these Discussion Questions 1. Mr. Hamdoun is a big advocate of efficiency. How might principles of scientific management be useful to LCB? 2. How might knowledge of organizational behavior help the banks supervisors manage their employees? Would Mr. Hamdoun and other top managers need to understand OB? Why or why not? 3. Based on information from LCB's website below, what values does this bank embrace that might be important for successful organizations in the twenty-first century? anadiarn ebsite http://www.1stlebanon.net/lebanon/lebcanbank.html 4. Using Exhibit 2-7, describe LCB as a system. 5. What do you think Mr. Hamdoun means when he says, "Personal reading and focused training on new technology is also a source of inspiration for changes"? Is success dependent mainly on the people dimension? Explain. Source: Anonymous, July 2010. LCB boosts International Presence [An interview with Mr Mohammad Hamdoun] (p. 11-13). Business Life Magazine (Lebanon)