Hicks shares a quote from Daniel Goleman: "Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. But when we focus on others, our world expands. Our own problems drift to the periphery of the mind and so seem smaller, and we increase our capacity for connection or compassionate action."

Empathy is the gateway to responsibility and accountability. When we have a deep understanding of the feelings of others and can feel their emotions with them, we are more motivated to extend supporting energy and help.

1. In order to become a more effective leader and negotiator, what strategies and/or tactics do you need to consider in order to become a more effective, empathic leader and negotiator?
2. How might you incorporate these tactics in your negotiation preparation?
3. How does empathy motivate you personally to assume responsibility for yourself and others?
4. How does your position on the empathy scale influence your ability to authentically honor the dignity of others during negotiation?