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Highland Retirement Center (HRC) is a retirement village designed for adults over age 60 who want to get away from it all. HRC leases apartments;

Highland Retirement Center (HRC) is a retirement village designed for adults over age 60 who want to get away from it all. HRC leases apartments; sells condominiums; and provides housekeeping, basic utilities, cable television, and recreational activities for its residents. The retirement village is locally owned and managed; however, a residents advisory board has significant input when changes or recommendations to the retirement village are contemplated. HRCs manager, Mary Lou Smith, approached you for help with the retirement centers outdated information system. Currently, the retirement office has five employees, including Ms. Smith. She explains that all data concerning residents, financial matters, suppliers, employees, and recreational activities are kept manually. Currently, they prepare a weekly newsletter that is sent to current residents. Ms. Smith would like to have a system that automates the aforementioned areas. Exercises: 1. The HRC scenario presented above provides lots of opportunities to improve business processes by implementing a new system. Within the HRC office there are several subsystems that exist. List these sub-systems and provide a brief description of each. The first one has been done for you. (8 points) Apartment Leasing: This system should track all the apartments available for leasing, terms of leases, and residents. All data regarding residents will be included in this sub-system. Which subsystem do you think should be completed first? Explain your reasoning. (2 pts)

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