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Hightower Industries produced 20kg bags of dry dog food and shipped them on wooden pallets. The firm required an industrial process that would wrap each
- Hightower Industries produced 20kg bags of dry dog food and shipped them on wooden pallets. The firm required an industrial process that would wrap each loaded pallet in a protective plastic wrap. The firm approached an engineering design firm, Tech-Solutions, which agreed to develop such a machine for a fixed price. In the course of its design work, Tech-Solutions found two routes to such a machine. The more costly approach used stretch wrap and a pallet-spinning platform. The less costly approach employed shrink wrap with pallets passing under a heater unit. Both options were offered to Hightower, who chose the less-expensive shrink wrap machine. When the machine was delivered, installation testing revealed that the bags became wet, as the heater condensed water out of trapped air under the shrink wrap, degrading both the bags and the dog food. Hightower rejected the machine and the engineering firm refused to refund its money.If the contract is silent on this issue, can Hightower get its money back?Explain.(4 marks)
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