Historically, within business we tend to hear more about organizations' bottom line than their focus on being a "good corporate citizen." While emphasis has shifted and there's an expectation for organizations to become more involved in the communities that they serve, where is the line drawn? As mentioned in Case 4.1, was Loblaw responsible for creating an "economic back hole" in the community surrounding the Churchill Square shopping centre in St. John's, NL, by not allowing another grocer to enter that retail space, in effect keeping competition out?

Construct a stakeholder matrix map of Loblaws stakeholders by their influence according to their position on the issue and degree of importance.

Is it socially responsible for preventing the former store from being rented or sold to another business?

Should the city Council take any action in this situation?

Was Loblaw being responsible? Does it have a moral obligation to keep the store open? Why or why not?