Hope you can help me, Here is the travel perk link: https://www.travelperk.com/blog/business-travel-top-5-frictions-and-challenges/

Business travelers are living in uniquely challenging times. COVID-19 has paralyzed the industry for the past year, and even though vaccination programs offer cause for optimism, the shift to remote working, and the urgent need to reduce our carbon footprint. The business travel industry is certainly bouncing back strongly, but it is likely to face significant changes over the months ahead. Taking a look at some of the key issues travelers and travel management companies (TMCs) are dealing with right now, read the article of Travel Perk on how the company has coped with the recent circumstances, how they strategize and formulate creative solutions to remain steadfast in the industry. Guide Question: If you are part of the Travel Perk management handling corporate accounts, how will you ensure that quality service and high ratings of perceived customer value and satisfaction are still attained? Discuss and summarize your idea in 100-150 words.