HOS 2303 The Restaurant Industry 9th Edition

P&C Chapter 13 and 14 Review Activity

1. Based on your reading from chapter 13 discuss and give examples of the following topics:

Effects of labor shortages

Recruitment strategies

Orientation and training

Performance evaluations

Enhancing performance and productivity

2. Review the effective control tactics throughout chapter 13, then develop or identify some additional effective control tactics that apply to the topic of this chapter.

3. Based on your reading from chapter 14 discuss the following topics:

How the staffing guides are developed for the operation

How business forecasts are made for the current week

Scheduling practices that try to accommodate employee requests

4. Review the effective control tactics throughout chapter 14, then develop or identify some additional effective control tactics that apply to the topic of this chapter.