Hoshin workshops contributed to:

a$.$

Productivity gains

b$.$

A deeper understanding of Lean

c$.$

Both A and B

d$.$

Neither A nor B

What was the first challenge for Kevin Zhao in launching a lean initiative in the Nantong plant?

a$.$

Lean had been tried before, unsuccessfully and employees did not like it

b$.$

The Nanton plant did not have any lean experts

c$.$

Employees saw lean as creating extra work

d$.$

None. Kevin did not face any challenge