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Hotel A is expected to experience low demand from January 3 0 th to January 3 1 st . The hotel manager at Hotel A

Hotel A is expected to experience low demand from January 30th to January 31st. The hotel manager at Hotel A plans to reduce the ADR by 40% to attract more guests for these two days. Which of the Four I's of service refers to the practice of hotel managers lowering their ADR to attract more customers during periods of low demand ?

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