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Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the image program
Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satised or unsatised with the meal. A 150-patient sample of the sun/ey results over the past 7 days yielded the following data: a No. of Unsatised Day Patients Sample Size 1 22 150 2 20 150 3 6 150 4 13 150 5 12 150 6 24 150 7 17 150 The control limits to include 99.73% of the random variation in meal satisfaction are: UCLp = (enter your response as a number between 0 and 1, rounded to three decimal places)
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