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How are the Baldrige criteria and ISO quality management principles related? Does a company winning the Baldrige award influence you as a customer? Employee?

How are the Baldrige criteria and ISO quality management principles related? Does a company winning the Baldrige award influence you as a customer? Employee? Why or why not? How is Six Sigma different from the other quality frameworks? What is the primary roadblock to company's using six sigma (or another framework) to guide process improvement?

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