How are these six things interesting to you and link them back to your experiences (on each)

1) one cannot tell the difference between a culture of compliance, which is certainly is, and a culture of commitment, which is also is.

2) the truth is that we hold people accountable all the time without telling them how to do what is required.

3) Responsibility and accountability occur in one's work area, not at the feet of trainers.

4) the spirit of win/win cannot survive in an environment of competition and contests."

5) they want a word of encouragement, not to become teacher's pet.

6) only motive for both giver and receiver is sincere appreciation."