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How can managers improve their individual communication skills? Disregard information that conflicts with preexisting perceptions of a situation. Discourage two - way communication. Ensure they

How can managers improve their individual communication skills?
Disregard information that conflicts with preexisting perceptions of a situation.
Discourage two-way communication.
Ensure they are credible on a topic when they are the sender of communication.
Assume that others share the same perceptions of the situation.

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