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How did Wayfair historically improve its delivery speed and reliability while offering a highly variable assortment of products? What further improvements to Wayfair's supply chain

How did Wayfair historically improve its delivery speed and reliability while offering a highly variable assortment of products? What further improvements to Wayfair's supply chain would you recommend? Assume that Wayfair wants to increase its focus on customer intimacy. What customer relationship management improvements would you recommend

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