Question
How do companies address post purchase dissonance? Group of answer choices a. By providing customers with reassuring communications b By refusing to take back the
How do companies address post purchase dissonance?
Group of answer choices
a. By providing customers with reassuring communications
b By refusing to take back the product
c. By ignoring it and hoping it goes away
d. By blaming the customer for their regret
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Post purchase dissonance also known as buyers remorse is the feeling of regret that one may have aft...
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Step: 2
Step: 3
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Income Tax Fundamentals 2013
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill
31st Edition
1111972516, 978-1285586618, 1285586611, 978-1285613109, 978-1111972516
