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How do we manage and respond to customer feedback and reviews to maintain a positive brand reputation? Explain with the help of examples.

  • How do we manage and respond to customer feedback and reviews to maintain a positive brand reputation? Explain with the help of examples.

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Managing and responding to customer feedback and reviews is crucial for maintaining a positive brand reputation Heres a stepbystep approach to do so Step 1 Monitor and Track Feedback Set up tools to t... blur-text-image
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