Question
How do you assess and set up Key Performance Indicators in the following situations? Case Study 1 You are the Manager in one of the
How do you assess and set up Key Performance Indicators in the following situations?
Case Study 1
You are the Manager in one of the ALDI stores located in Doncaster. Your Managing Director has set a target for you and your team to increase sales by 15 % from January 2021 to March 2021.
You have a team of staff reporting to you. They include
the cashier,
store keeper,
procurement officer for stock orders
two shelf maintenance staff.
One advertising/promotions manager
In your group, how would you go about to set the KPI's for each of your staff.
Case study 2
You are the Production Manager of a factory that produces portable air conditioners.
With the hot summer approaching where there will be a high demand in sales for the next three months, the sales forecast has estimated an increase by 30 percent.
You have a team of
2 production workers who work on the production line,
2 machine operators,
a computer technician and
a procurement officers.
In your group how would you go about to set the KPI's for each staff to meet the increase of 30% stocks to be ready for sales.
Case Study 3
You are the General Manager of a Honda dealership in the city. Your manager has stated that you are to increase your sales from December 2020 to February 2021 over a 3-month period by a total of 30 % over this period.
You have the following people on your team:
1 customer service manager
2 telecall assistants who can make direct calls to potential and existing customers
3 sales managers
1 advertising and promotions manager
How would you go about to set the KPI's to meet the increase in sales of 30% over the next three months?i
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