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How do you assess and set up Key Performance Indicators in the following situations? Case Study 1 You are the Manager in one of the

How do you assess and set up Key Performance Indicators in the following situations?

Case Study 1

You are the Manager in one of the ALDI stores located in Doncaster. Your Managing Director has set a target for you and your team to increase sales by 15 % from January 2021 to March 2021.

You have a team of staff reporting to you. They include

the cashier,

store keeper,

procurement officer for stock orders

two shelf maintenance staff.

One advertising/promotions manager

In your group, how would you go about to set the KPI's for each of your staff.

Case study 2

You are the Production Manager of a factory that produces portable air conditioners.

With the hot summer approaching where there will be a high demand in sales for the next three months, the sales forecast has estimated an increase by 30 percent.

You have a team of

2 production workers who work on the production line,

2 machine operators,

a computer technician and

a procurement officers.

In your group how would you go about to set the KPI's for each staff to meet the increase of 30% stocks to be ready for sales.

Case Study 3

You are the General Manager of a Honda dealership in the city. Your manager has stated that you are to increase your sales from December 2020 to February 2021 over a 3-month period by a total of 30 % over this period.

You have the following people on your team:

1 customer service manager

2 telecall assistants who can make direct calls to potential and existing customers

3 sales managers

1 advertising and promotions manager

How would you go about to set the KPI's to meet the increase in sales of 30% over the next three months?i

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