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How do you rate the service? a. strongly agree b. agree c. undecided d. disagree e. strongly disagree What is the main problem of the

How do you rate the service?

a. strongly agree b. agree c. undecided d. disagree e. strongly disagree

What is the main problem of the questionnaire items below?

(Choose only one option from the choices below)

Double-barreled question

Vaguely worded

Negative wording

Loaded question

Scale does not match the question

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