How do you respond? Rate the effectiveness of each response below.

Ineffective

Slightly Effective

Moderately Effective

Very Effective

Highly Effective

We learned from our mistakes and are committed to doing better.

$12345$

We have rigorously tested the fixes and also ran a customer beta program to ensure this time the feature works well and customers are not running into any issues. Based on the metrics, the current customer satisfaction rate on this feature is above average for launch.

$12345$

I have run the test from end$-$to$-$end and I haven't found any issues, so I think we are good to go$!$

$12345$

Can you tell me more about what would give you confidence?

$12345$

We have quality assurance sign$-$off so I$\text{'}$m confident that we are ready to go and should have no further issues.

$12345$

We recently rotated two of the junior members off of our team to make room for two more experienced Amazonians. Now, we are in a much better position to succeed.

$12345$