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How does social media fit as a tool within the omni-channel marketing map? Verbally describe / illustrate a cycle of how a marketer and customer

How does social media fit as a tool within the omni-channel marketing map? Verbally describe / illustrate a cycle of how a marketer and customer may interact and share information!

Hint: Define onmi-channel marketing. Talk about how social media enhances marketers ability to interact and learn from customers.

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