How important is next-day air shipment to the customer experience? Is it worth the cost? How might you change it in the cost-conscious environment facing the company in late 2008?

How would you expand the business? Would you add more products, more geographies, or by selling private labels? As you expand the business, how can the company become more profitable, particularly in light of the costs associated with the focus on service?

How would you expect the environment of a more cost-conscious consumer to affect Zappos' business? What can Zappos do in such an environment to maintain sales growth?

these question is about case study of Zappos, in harvard business school

• What does the 360 data tell us about Alex's likely career success? If you were Sam Glass, would you invest more time in helping Sander progress at Landon?

• So, what's new? Do women managers have different options open to them now than in earlier generations? What are the advantages and disadvantages of Sander's tough-guy approach?
• How well would you do working with a person like Alex as a teammate? As a boss? As a direct report of yours?

these questionar are related of case study A day in a life of Alex Sander: Driving in the fast lane at landon care products