How many types of process in terms of flow volume are there? What are the corresponding best matching process layouts?

Is it true that if the average arrival rate is less than the average processing rate, there will be no waiting in the system? Why?

e. Which one of the following statements is TRUE? Why? i. Fitness for use is how well a product or service serves its intended market at a price customers are willing to pay. ii. The quality of service is generally easier to measure than is the quality of manufactured products. iii. High conformance to quality in manufacturing has no effect on profit margins. iv. Rework tends to increase lead time and inventory levels maintained in a manufacturing company.