How should you deal with equipment malfunctions in a guest room to ensure safety and minimise inconvenience to guests?

Why is it important to use safe handling techniques when using room equipment?

How can the structure of the industry and the relationships within it influence the commercial context for business relationships?

What are three factors to indicate a positive business relationship between an organisation and its suppliers?

Identify four factors that may describe the nature of the commercial relationship between a business and its distribution and marketing networks.

What is the role and nature of 'professional networks' in the commercial context for business relationships?

What is meant by 'association membership'?

How can 'association membership' provide ways to stay in contact with customers and suppliers?

Explain what is meant by 'cooperative promotions'?

What are three ways a 'cooperative promotion' can help you maintain regular contact with customers and suppliers?