how would you answer this post. I work on to improve the order fulfillment quicker as peak hours as I play the role of Burger King shift manager. In the front end of our food ordering system, tasks include: taking order, cooking, checking meal correctness and delivering them to customers in time. Sometimes, slowdowns occur during the busiest part of the day, which may stretch the customers' waiting time, delivery, and dissatisfied clients in the process. This action must be implemented in such a way so that it will enhance the restaurant's reputation, increase the profit, and facilitate the positive dining experience for our customers. For analyzing and finding out what to do to improve this process, I would first draw a flow chart of the current work process and record all the points where problems can be encountered and collect the data on the key indicators which include time to serve, order accuracy rate and customer feedback. I wish to include not only the positions of frontline staff and kitchen crew, but also direct customer service representatives in the collection of the data. Those positions are at the edge of the process. Questions to ask would include: What is