How would you reply to this statement?

"By expecting the best Exemplary leaders elicit high performance because they firmly believe in the abilities of their constituents to achieve even the most challenging goals and this will help those that feel as if management is not listening to them.They will feel that anything they do is exemplary and in turn will increase productivity and show them that leadership believes in its employees. By personalizing recognition, it shows that employees that leadership wants to know what makes their employees tick, learn their motivations, and make it personal, let the employee feel wonderful not just give them a bonus with the lack of care, but explain to them why.Great job!"