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HR metrics alone offer limited value: cost-to-hire should really be cost-to-good-hire instead! One's an operational metric, and the other's a quality metric. To determine the

HR metrics alone offer limited value: cost-to-hire should really be cost-to-good-hire instead! One's an operational metric, and the other's a quality metric. To determine the cost of a quality hire, you need time and information from other departments. Cross-functional measurement is harder to do, but it connects the dots. Question 23 options: True False

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