http://owl.english.purdue.edu/owl/resource/652/1/

 

On the discussion board, post a message that describes how the OWL paper related to material (Planning Business Messages). Specifically discuss:

• Why tone is important in business writing.
• What are the one or two major points you learned about tone in business writing from the OWL paper?
• From either your academic or work experience, describe how a difference in tone in a written message could have changed the outcome of a business situation.

Your message should include at least two paragraphs and should also be written using professional business language.