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https://www.cvent.com/en/blog/hospitality/handling-guest-complaints Q1) As you read the article, many guest complaints are highly associated with the facilities management. Do you agree with the list? or Do

https://www.cvent.com/en/blog/hospitality/handling-guest-complaints

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Q1) As you read the article, many guest complaints are highly associated with the facilities management. Do you agree with the list? or Do you have any other reasons to complain about the hospitality properties? Q2) How would resolve and improve the problems as a facility manager

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