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https://www.macleans.ca/economy/business/what-really-happened-at-target-canada-the-retailers-last-days/ 1. Understanding of case facts a) Who is the case about? b) What are the main events the case describes? c) What are the

https://www.macleans.ca/economy/business/what-really-happened-at-target-canada-the-retailers-last-days/

1. Understanding of case facts

a) Who is the case about?

b) What are the main events the case describes?

c) What are the relevant facts, quotes, data presented in the case about these events?

2. Relevant concepts All three layers of external environment (cultural, organizational, and situational) are important in this case. Make sure you understand their dimensions:

a) Cultural environment (power distance, individualism, masculinity, uncertainty avoidance, long-term orientation, and indulgence),

b) Organizational environment (organizational stakeholders, choice of global strategy, organizational structure, and corporate culture), and

c) Situational Environment (people, goals and plans, roles and responsibilities, and location). Define each dimension thoroughly before you apply them to the case.

3. Analysis of the case through application of relevant concepts

a) Which dimensions of cultural environment best explain the experience of Target in Canada? Go through all dimensions one by one to see which do the best job explaining the case.

b) Which dimensions of organizational environment best explain the experience of Target in Canada? Go through all dimensions one by one to see which do the best job explaining the case.

c) Which dimensions of situational environment best explain the experience of Target in Canada? Go through all dimensions one by one to see which do the best job explaining the case.

4. General managerial insight What can global managers learn from this specific case? What's a more general insight for cross-cultural business relations?

5. Managerial relevance of the insight a) What if global managers fail to learn the above insight? What do they risk, personally and professionally? What are the potential costs and consequences? b) What might be gained from adopting these insights, personally and professionally?

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