Question
https://www.nytimes.com/2018/05/02/us/starbucks-arrest-philadelphia-settlement.html two young African-American entrepreneurs, Donte Robinson and Rashon Nelson had been waiting at a Philadelphia Starbucks for a business meeting to begin when a
https://www.nytimes.com/2018/05/02/us/starbucks-arrest-philadelphia-settlement.html
two young African-American entrepreneurs, Donte Robinson and Rashon Nelson had been waiting at a Philadelphia Starbucks for a business meeting to begin when a manager called the police to have them removed. The two were arrested and led out in handcuffs. A video of the incident went viral. The fallout for Starbucks was significant.
- PleaseResearch this occurrence and describe the situation (what exactly happened and what was the fallout).
- Now, explain how a person would have handled the situation if he/she were the manager and why.
Provide reference
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Management A Practical Introduction
Authors: Angelo Kinicki, Denise Breaux Soignet
10th Edition
1260735168, 978-1260735161
