https://www.opencare.com/about/

Read the article and then analyze the existing customer service of Opencare suggest 3 opportunities to grow your company's customer service offerings. For each category, explain what customer service enhancements you will suggest and why. Based on your suggestions, name at least three projected outcomes of your suggestions, per category.

If there is limited information about a company, suggest three opportunities to grow the assigned company's level of customer experience based on the industry and your expertise.