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https://www.youtube.com/watch?v=LqreuMyHqbk https://www.youtube.com/watch?v=4uEVeRxFcLc 1. What is the importance of CRM in both of the examples? 2. Was there anything that stuck out from each video? 3.

https://www.youtube.com/watch?v=LqreuMyHqbk

https://www.youtube.com/watch?v=4uEVeRxFcLc

1. What is the importance of CRM in both of the examples?

2. Was there anything that stuck out from each video?

3. If you were a part of either of these companies, what other ways would you suggest utilizing a CRM?

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