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Human Resource Management PLEASE!!! Instructions: Prepare a brief job analysis of a chosen job. Use the description and example below as a guide. At a

Human Resource Management PLEASE!!!

Instructions: Prepare a brief job analysis of a chosen job. Use the description and example below as a guide. At a minimum you should identify 3 roles (i.e., task clusters) each with a minimum of 2 tasks. For each task include appropriate KSAO requirements.

Job analysis is the process of breaking down a job into all of its roles (also known as task clusters) and the individual tasks that make up those roles. Using this list of tasks, a job analyst can identify all of the knowledge, skills, abilities, or other qualifications (KSAOs) that are required for the job. For example, a simplified breakdown of the job of a cashier could look like this:

  • Role 1 - Exchanging products for currency
    • Task 1 - Scanning products
      • Ability to scan product on belt scanner or with hand scanner
      • Ability to read product codes for manual entry
    • Task 2 - Operating the cash register
      • Ability to read
    • Task 3 - Handling money
      1. Knowledge of basic math
      2. Knowledge of US currency denominations
      3. Ability to identify discrepancies between amounts owed and paid

Role 2 - Communicate with customers

  • Task 1 - Greeting customers
    • Ability to communicate
  • Task 2 - Answer customer questions
    • Knowledge of store products
    • Ability to receive communication through hearing or lip reading
    • Ability to communicate information to others by speaking or through other reasonable means
  1. Role 3 - Maintain area around cash register
    • Task 1 - Cleaning
      • Knowledge of cleaning products
      • Ability to use cleaning tools
    • Task 2 - Stocking product
      • Knowledge of products stocked near register
      • Knowledge of store policy regarding stocking
      • Ability to place, organize, and sort product

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