Question
Human Resource Management PLEASE!!! Instructions: Prepare a brief job analysis of a chosen job. Use the description and example below as a guide. At a
Human Resource Management PLEASE!!!
Instructions: Prepare a brief job analysis of a chosen job. Use the description and example below as a guide. At a minimum you should identify 3 roles (i.e., task clusters) each with a minimum of 2 tasks. For each task include appropriate KSAO requirements.
Job analysis is the process of breaking down a job into all of its roles (also known as task clusters) and the individual tasks that make up those roles. Using this list of tasks, a job analyst can identify all of the knowledge, skills, abilities, or other qualifications (KSAOs) that are required for the job. For example, a simplified breakdown of the job of a cashier could look like this:
- Role 1 - Exchanging products for currency
- Task 1 - Scanning products
- Ability to scan product on belt scanner or with hand scanner
- Ability to read product codes for manual entry
- Task 2 - Operating the cash register
- Ability to read
- Task 3 - Handling money
- Knowledge of basic math
- Knowledge of US currency denominations
- Ability to identify discrepancies between amounts owed and paid
- Task 1 - Scanning products
Role 2 - Communicate with customers
- Task 1 - Greeting customers
- Ability to communicate
- Task 2 - Answer customer questions
- Knowledge of store products
- Ability to receive communication through hearing or lip reading
- Ability to communicate information to others by speaking or through other reasonable means
- Role 3 - Maintain area around cash register
- Task 1 - Cleaning
- Knowledge of cleaning products
- Ability to use cleaning tools
- Task 2 - Stocking product
- Knowledge of products stocked near register
- Knowledge of store policy regarding stocking
- Ability to place, organize, and sort product
- Task 1 - Cleaning
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