Question
Hurley Medical Center, an inner-city hospital in a depressed area of the Midwest, made the front page of the local newspaper with the headline Nurse's
Hurley Medical Center, an inner-city hospital in a depressed area of the Midwest, made the front page of the local newspaper with the headline "Nurse's Lawsuit Draws Protestors." According to the article, a nurse claimed that the hospital granted a father's request that no African American nurses treat his baby, who was a patient in the hospital's neonatal intensive care unit (NICU). The nurse, who was African American, claimed that while she was working in the NICU, the child's father asked to speak to her supervisor and allegedly rolled up his sleeve to reveal a tattoo believed to be a swastika. A different nurse was assigned to the baby, and a note was posted on the assignment clipboard: "No African American nurse to take care of baby." The lawsuit alleges that on the following day, the hospital made a decision to grant the father's request. The hospital's CEO publicly denied that the request was granted. Protestors rallied outside the hospital, claiming discrimination, and the president of the National Action Network said the hospital's actions were "an atrocity and a reversal of times," as well as "a manifestation of institutional racism." He went on to say that "the National Action Network will be calling for . . . all federal, state, and local dollars allocated to Hurley . . . [to] have a major-league string attached that the staff and administrators go through sensitivity training so that those policies will not ever occur again." He went on to call the hospital's actions a "powder keg that could set off the city" and to say that it was "unreasonable to believe that the supervisor . . . still would be employed" by the hospital. Two weeks after the lawsuit was filed, the newspaper reported that the case had been settled. While the details of the settlement were not made public, the hospital's CEO said, "We regret that our policies were not well enough understood and followed, causing the perception that Hurley condoned this conduct." She indicated that the incident would be used in future training sessions to prevent similar ones from happening again. The political director of the National Action Network was quoted as saying, "We won't go away like a plaintiff in a lawsuit. We're here until the institutional practices of Hurley stop and they behave in a manner that's in the best interest of the community." The president of the state chapter of the National Action Network said about the hospital's leadership, "We would like to see that they make sure their staff is culturally competent. It needs to be very clear in their procedures and policies that this type of behavior warrants a reprimand."
explain one executive's issue in one paragraph and your proposed solution in a second paragraph.
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