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I am a new employee in your marketing department and have never heard of CRM. Educate me by discussing what CRM is as both a

I am a new employee in your marketing department and have never heard of CRM. Educate me by discussing what CRM is as both a noun and a verb, what we use CRM tools for, what the benefits of using a CRM are, what ways it enhances human interaction, and what a contact strategy should include.

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As a new employee in the marketing department Id be happy to educate you about Customer Relationship Management CRM CRM as a noun refers to a system or strategy that businesses use to manage and nurtu... blur-text-image

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