I AM ASKING FOR YOUR HELP MAAM/SIR BECAUSE I KNOW THAT YOU HAVE A LOT OF KNOWLEDGE ABOUT THIS SO I HOPE SOMEONE HELP ME

1. Can you explain why do we study Operations Management?
2. Can you explain the Figure one presented below. How does the framework work?

PLS REFER HERE:

Introduction to Operations Management

Basic Concepts on Operations Management (OM)

Operations as a competitive weapon is important to...

Accounting, which prepares financial and cost accounting information that aids operations managers in designing and operatingproduction systems.

Theproduction systemconsists ofinputs, processes, outputs, and information flowsthat connect with customers and the external environment. It uses operation resources to transform inputs into desired outputs. It is considered as the heart of Operations Management.

Inputs - includes human resources( workers, managers ), capital (equipment, facilities), purchased materials and services, land, and energy

• It may also be raw materials, a customer, or a finished product from another system

Process - any activity or group of activities that takes one or more inputs,transformsand adds value to them, and provides output for a customer

Finance, which manages the cash flows and capital investment requirements that are created by the operations function.

Human Resources, which hires and trains employees to match process needs, location decisions, and planned production levels.

Management Information Systems, which develops information systems and decision support systems for operations managers.

Marketing, which helps create the demand that operations must satisfy, link customer demand with staffing and production plans, and keep the operations function focused on satisfying customer's needs.

Operations, which designs and operates production systems to give the firm a sustainable competitive advantage.

Let's take into consideration these terms, for us to have a clear understanding of our course description.

1.Production - creation of goods and/or services

1. Management -denotes both FUNCTION and PEOPLE who discharge the functions

- A distinct process of planning, organizing, staffing, directing (actuating)and controlling for the achievement of stated objectives efficiently and effectively by the use of human beings and other business resources.

1. Operations - encompasses the overall activities within the organization
2. Organization - a business, an entity, a private school, a government office, a hospital, a restaurant, a religious organization, etc. that is composed of people
3. Manufacturing firms - those companies/businesses engaged in the manufacture/creation/production of tangible items. Tangible items are those that we could see and touch, like your smartphones,laptops, house, buildings, etc.
4. Non-Manufacturing firms - those companies/business engaged offering non-tangible items. Non-tangible items are those that we could experience or feel. It includes services of a hospital, a beautician, an artist, a chef, a hotel, a school, and many others.

What is Production/Operations Management?

• Set of activities that creates goods and services by transforming inputs into outputs involving planning, coordinating, and executing of all activities
• The management of systems or processes that creates goods and/or services
• The design, operation and movement of the production systems that create the firm's primary product or service.

Figure 1. OM Framework

\fMarket Place Corporate Strategy Finance Strategy Operations Strategy Marketing Strategy Operations Management People Plants Parts Processes Planning and Controlling System