I am stuck in this question. if you could help me then it would be great . subject is ICTDBS501 monitor and improve knowledge management system

Activity 2 - Gather information from a client Determine information requirements that are required by the client customer by reviewing the utilization of information within an organisation by conducting an interview When purchasing stuff customers usually ask lots of information such as price of product , color in which it's available , features of the product , warranty information etc. The organisations(customer) ask this information to make knowledge management systems Suppose someone want to buy mobile phone , these would be some question which the person would ask 1) What is the price of the device? 21 What is the warranty period of this device