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I ask 4: Meeting Now that you have developed your team performance plan and your policy, you must consult with your team to gain consensus.

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I ask 4: Meeting Now that you have developed your team performance plan and your policy, you must consult with your team to gain consensus. In this task, you will be required to conduct a 15-20 minute meeting in which you will demonstrate how you will communicate with your team, based on the scenario below. A: Meeting role play You will be required to facilitate a meeting to consult team members on the preliminary team performance plan (Task 2). As part of your meeting preparation, you need to review the team briefing provided by Tobias Ukestock (Appendix 1). This will provide you with relevant information on how to effectively communicate and manage the desired outcomes of the meeting. Make particular note of the challenges that have been identified in the team brief to mitigate potential conflict and encourage participation. When planning for your meeting, you will need to ensure that you review the observation checklist, which highlights critical aspects you need to demonstrate during the meeting that your assessor needs to observe. You will need a minimum of 5 meeting participants made up of at least 3 out of the 6 account managers. Each account manager must take on one of the following personas. Your assessor will assign the meeting participant roles to class members. Meeting participants: You: Leader customer experience Student: Account manager 1. You have been with the organisation since its inception and would like to see change occur. You have good ideas; however, you are reluctant to voice these as you are intimidated by the strong personality of Alex Muir and agree with him to avoid any conflict. Student: Account manager 2. As you will be retiring soon, you are indecisive and happy to go with the majority vote on any decisions relating to team performance and policy. Student: Account manager 3 (Alex Muir). You are opinionated, self-assured and believe that your opinion will provide the best outcome. You are reluctant to hear other people's views, including your manager, and will often interrupt a meeting to ensure your view is dominant. Teacher/assessor - Captain in Charge - Ellen Foster. Ellen's role in this meeting is to observe and provide feedback to you regarding the communication of the team performance plan and policy. Ellen will provide feedback to you after the meeting. B: Communication Emall After the meeting. Using the email template found on the Plan2go website (Found in the Plan2go Document library/Crew- Folders/People-and-Culture-Crew/Promo-Crew/Templates), draft an email to Tobias Ukestock (Leader People and Culture) seeking approval for the investment required to endorse the formal learning opportunity you have proposed in the team performance plan

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