I developed and maintained credibility in my workplace by making a point to stick to my commitments, this helps show that I am reliable and in turn helps build trust. I like to greet my coworkers in the morning, showing that I am open to communicate and not closed off. I practice empathy with my coworkers when they seem stressed or if they call out, I will check in on them on our next shift to see if they are doing well. When sending emails I do my best to be sure I am being clear with my words and mindful of my tone.

It is important for business professionals to establish credibility as it can strengthen communication skills and help build trust with associates and customers. Assocaites who trust their employers tend to be more productive and enjoy the environment they are in. Customers who trust the business owner tend to be repeat customers, so it is good for profits. Leaders with poorly written messages tend to have poor commination skills, it can leave associates and customers confused. Those poor communication skills can also decrease revenue and productivity?