I have a thesis topic: "Assessing the factors affecting the motivation of employees in state administrative agencies".

1. Can you help me to create a research model (e.g quality = + 1* Reliability + 2* Assurance + 3* Tangibility + 4* Empathy + 5* Responsiveness)

2. In the research model: Which one is dependent variable? Which ones are independent variables?

3. How to measure dependent variable (i.e. what questions/items should we ask to measure dependent variable)? (I mean list some important questions for survey)

4. How to measure independent variables (i.e. what questions/items should we ask to measure independent variables)? (I mean list some important questions for survey)