Question
I just need one paragraph responding to this person in class discussion. Describe at least two strategies for handling conflicts using examples from your work
I just need one paragraph responding to this person in class discussion.
Describe at least two strategies for handling conflicts using examples from your work experience. Discuss the stage of development that has the most conflicts.
Ans. I work at Staples in the print and marketing department, and resolving disputes amicably is essential to preserving a productive workplace. Two applicable techniques are provided below, along with examples:
1. Active listening and Empathy Before answering, active listening entails genuinely hearing and comprehending the other person's viewpoint. Understanding a colleague's emotions on an emotional level is enhanced by empathy.
Suppose, for example, that a customer at Staples placed a sizable order for personalized marketing materials, and due to a misunderstanding, the printing is done incorrectly. Under time constraints, the print specialist may accuse the graphic designer of not providing precise specifications. The team leader can bring both sides together and promote uninterrupted communication of issues rather than exacerbating the disagreement. The leader validates the designer's work and recognizes the stress the print specialist is under by actively listening and demonstrating empathy. This method assists in determining the underlying problem, which may be a communication protocol breakdown, and in coming up with a fix, such as putting in place a more thorough order review procedure to stop mistakes in the future.
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