i just purchased a subscription because everytime I need help or ask my phone it directs me to Chegg and says I need to pay..... So I finally did so. I was under the impression that Chegg had the answer to EVERY question or could walk me thru it.

As soon as I paid and asked a I have been getting the run around for over a day and am told that question has not yet been answered! I am extremely disappointed with this and may have to ask for a refund!