I need help reworking my gap analysis around the local organization issue of community college retention

Appendix A: Completed Gap Analysis Worksheet

Local Organizational Issue:Student Retention

Process or Activity that Affects Performance	Expected Performance (A)	Current Performance (B)	Performance Gap (A minus B)	Effect of Gap on Organization
Faculty Development	100% of faculty trained in student-centered teaching methods and effective communication strategies to enhance support and engagement with students.	40% of faculty have received such training.	60% of faculty lack training in student-centered teaching methods and effective communication strategies.	Decreased student satisfaction rate by 20% and academic success rate by 15%.
Student Support Services	100% availability and accessibility of support services.	Only 50% availability and accessibility of support services.	50% of support services are not available or accessible.	Increased student attrition rates by 30%.
Policy Revisions	Financial aid policies and procedures revised to benefit 100% of students.	Financial aid policies currently benefit only 60% of students.	40% of students are not benefiting from financial aid policies.	Widening achievement gaps by 20% and decreasing diversity within the student body by 15%.
Enhanced Campus Resources	100% consolidation and streamlining of campus resources.	Only 60% of campus resources are consolidated and streamlined.	40% of campus resources are not consolidated or streamlined.	Decreased student satisfaction by 25% and sense of belonging by 20%.