I need help to reflect on the insights and learnings in a journal. The journals will be as follows:

• An explanation of the concept chosen and a description of its importance and/or relevance to Managers in today's complex work environment
• A statement outlining what you have learnt from this concept and how these learnings can help you become a successful leader in the future

The concept is The Process of Delegating. I upload images

i Acrobat File Edit View E-Sign Window Help Q Q, (9 -. 6? Q Q 8 O MonJun2617:55:26 F. O Supervision Concepts and skill Building by Geno, Samuel c. (z-lib.org).pdf Home Tools Supervision Conc... x IAH 2NDON LINE... IAH 2NDON LINE... LT) ; SEE . $361396} @174 kmmvaFElzf>ilO cage. 3 At Ieastone signature is invalid. Q to employees. This practicecalled empowermentis based on the expectation that [2' employees will provide more insight and expertise than managers can provide alone My and and that this ' ' ' ' ' ' ' E31 part1c1pat10n w111 make employees more committed to domg their best. An empowered employee on a commercial banking team devised a new way to g organize the team's work. She suggested team members consider specializing in partic '5 ular types of clients, rather than tackling whichever assignment came in next. The a team decided to try her idea temporarily. They found that with some adjustments, the . plan made their work more interesting, and they were more committed to their tasks.30 L75 4 V The Process of Delegating When delegating effectively, the supervisor is not merely handing out jobs at random but should be following a logical process, as illustrated in Figure 7.6: deciding what work to '9' delegate, assigning the work, creating an obligation, granting authority, and following up. 0 16: 8.50 x 10.88 in 1*.II'6 EIIDIKF'NA'@>?@% IIEIMJL' O I!\" W Acrobat File Edit View E-Sign Window Help CA O Q 9 Mon Jun 26 17:55:45 ... Supervision Concepts and Skill Building by Certo, Samuel C. (z-lib.org).pdf Home Tools Supervision Conc... x IAH 2ND ON LINE... IAH 2ND ON LINE... T 175 (206 of 575) 200% At least one signature is invalid. Signature Panel Decide What Work to Delegate There are several ways to select which tasks to delegate. When an employee knows how to do a particular task better than the supervisor, delegation makes sense.31 Another approach is to delegate simple tasks that employees clearly can handle. For example, a supervisor can have employees handle administrative duties. The supervi- sor also can delegate the tasks that he or she finds most boring. This approach can backfire, however, if employees perceive they always are chosen to do the dirty work. Tasks performed regularly are good candidates for delegation because it may be worth the effort to train employees to do them. Of course, a supervisor should not delegate some tasks, including personnel matters Pa and activities assigned specifically to the supervisor. Thus, the supervisor should not F assign duties such as appraising performance and resolving conflicts. Likewise, if a sales supervisor's boss has asked her to fly to Vancouver to resolve a customer com- plaint, it would be inappropriate for the supervisor to delegate this assignment to someone else. Also try not to postpone delegating until your subordinate is faced with to an impossible deadline. Few people can succeed in such circumstances. 8.50 x 10.88 in JUN 26 4 O