i need help with this assignment

Scenario

John is a recent business graduate and has been working in a prestigious consultancy firm.John who has been attempting to bring Big Bank on as a client for a number of months has finally managed to get an appointment with the CEO of Big Bank.The appointment is scheduled for Thursday 15 May at 2.30pm.

Knowing the importance of this meeting to his future career prospects John decides to wear his very best suit.As he has not worn this suit for some time he decides to take the suit to the local drycleaners, Span and Spic for cleaning.John's suit is a tailor made Saville Row and is very expensive.

Upon entering Span and Spic John becomes aware of a notice board that sets out the services and associated prices.John selects the premium clean option.He approaches the shop assistant and enquires if the premium cleaning is suitable for a hand craft superfine merino wool suit.The shop assistant responds saying that Span and Spic uses only the finest quality machines and chemicals and no harm would come to his suit.

John decides to have his suit cleaned by Span and Spic.John is issued with a receipt listing his unique customer number and also the amount that is due to be paid on collection of his suit.

On Tuesday 13 May John returns to Span and Spic hands over his receipt and is duly issued his suit.John notices that the front left hand side of his jacket has been damaged and is now a different shade of navy to the rest of the jacket.John refuses to pay and demands compensation for the damage.

The owner of Span and Spic is called to the front of the shop and explains to John that on the back of his receipt is a statement declaring that Span and Spic will not and do not accept any responsibility for any damaged caused to any garment.

John is furious.

Part A (20 marks)

Explain how the contracts John made with Span and Spic were formed.

You will need to address all the essential elements of a contract (including consideration) as well as analyse the legal status of each step or event that led to John contracting with Span and Spic to dry clean his suit. Refer to relevant case law. In this part, do not discuss the impact, if any, of consumer protection laws.

You may, but are not obliged to use the IRAC format for this part, given that each step or event must be analysed separately.

Part B (10 Marks)

Explain whether Span and Spic is legally entitled to rely on the clause contained on the back of John's receipt to avoid liability in relation to the damage caused to his suit.

For the purposes of this part you should consider both common law as well as consumer protection legislation (confirming whether John qualifies as a 'consumer').

Please use IRAC format for this part.